Cabinet Guy has a Bad Memory
Cabinet Guy responded today. Here’s what he said:
there is a strip that goes on one of the doors to hide the gap. Those are the correct doors for that cabinets. I said if you find it necessary to get new Qdoors[sic] that I will do my best to work with the manufacture to make custom doors if all possible. Sal was going to install a strip between the doors that would have resolved this problem.
The thing is, he told me to put this strip in before and I said “No, get me some damned doors without a gap between them.” Contractor Sal took measurements for this and those are the measurements he gave to Cabinet Guy last spring. I informed Cabinet Guy of this, but it looks like we’re back where we were in January 2009.
Contractor Sal won’t be able to save me, either. He broke his foot and is out for 2 months. Perhaps we should take bets on whether or not I’ll have the doors by August.
January 28th, 2010 at 10:10 am
Jen - Are your cabinets custom by the cabinet guy or a brand like kraftmaid, diamond, schrock, etc? If they are a brand have you tried contacting the manufacturer directly? Most can either help you or direct you to another dealer (cabinet guy) to get your issues resolved. If you have any delivery slips or paperwork from the manufacturer that can help too. I used to own a kitchen & bath dealership and I can tell you for certain that the most problems we had was when we had a salesperson working for us who did not get it right the first time. If I can be of any assistance in this please e-mail me.