
Back in March, I posted that Cabinet Guy had allegedly ordered my doors. They apparently arrived in May sometime. I didn’t announce that here because, hey, what else is new. I told him to give the doors to Contractor Sal and never heard from him.
Then, yesterday, CG emails saying “I have had these doors for a while. When can I send Cabinet Assistant to install them”. I replied that I wanted Contractor Sal to do it, as I had told him in May. CG said that Contractor Sal was not qualified to do it (??!?!?!) and instead of arguing, I said fine.
I must give you text to understand what happened next:
My email: “Fine. Please give me a window when he will be here. I will not be
available in the late afternoon.”
CG’s response (read this carefully for future reference): “I can work around your schedule. I can send him there in the morning”
Do you read that as telling me that he will come here in the morning? I did. Yet the morning passed with no Assistant. I emailed at noon. And at 2. And at 4. Finally around 5pm, CG replies with this gem:
Jen,
You did not confirm with me that this morning was going to work for you. I checked my email throughout the morning times and had no email from you. I said on my last email that I can work around your schedule and that I can send him in the morning. But needed a confirmation from you
I m sorry for any misunderstanding.
Cabinet Guy
Well, dear readers, I lost it. I was angry at being stood up and when I saw this nonsense I started literally shaking because I was so mad. I gave myself a few minutes to try to calm down. I didn’t calm down. Instead, I sent this email and left a voicemail (since he wouldn’t take my calls) with identical content:
Cabinet Guy-
Are you serious? You said you would send him in the morning. What was
there to confirm about that? You did not ask for a confirmation, did
not ask for a time slot. I cannot believe you are trying to pull an
excuse like this over on me. The levels of unprofessionalism you have
repeatedly subjected me to in this process are mind boggling.
I am left with very few options here. It has been 2 and a half YEARS
that I have been trying to get this resolved with you. Let me make
things very clear. I want the doors delivered to Sal on Monday. I
don’t care where he is, where you have to go, or what else you are
doing. He is perfectly capable of installing them (despite your claims
to the contrary) and, frankly, has done much better work than the
hacking you did when you came here before. Do not try to come to my
house, do not try to send someone to my house. Deliver them to Sal. I
have cced Sal on this message with our correspondence below so he is
aware of the situation.
If I do not hear that doors are delivered on Monday, I will be
contacting my lawyer and I can assure you that I will make sure this
mess costs you more in legal fees than you got from me for the
cabinets in the first place. I have left you a voice mail with these
same details.
-Jen
Magically, he called back 15 minutes later. And get this. First, he said that he never said he WOULD send the guy this morning. He said “I wrote and said I CAN send the guy. C-A-N can.” Yep, he spelled at me. He insisted that it was 100% my fault that the guy didn’t come. If he were here, I’m pretty sure I would have punched him.
Then he goes on to tell me that none of this was his fault. He said it was MY fault because I wanted doors that the manufacturer had to make. He said it was my fault for waiting so long to hear from him. He said he took no responsibility for any of the problems. He had no interest in responding to my assertion that 2.5 years was not a reasonable time for this to take.
I repeated my next step - doors by Monday or lawyer. He said “I don’t want to go down that route with you, Jen.” And I said “You won’t have a choice, Cabinet Guy. You will get served and you will have to respond.”
And 15 minutes after that, the doors were sitting outside my door. That’s right. I have the doors. They are the right size (Contractor Sal measured for them). They are the right color. They are the right pattern. They are sitting in front of their future home on my cabinet.
The Saga of Cabinet Guy appears to be over. All it took was a serious threat of legal action.
Let’s think of what has happened since I started my kitchen renovation, which has been held up only by cabinet guy.
- Bush was still President and Rod Blajojevich was serving as Governor of Illinois
- The country met Sarah Palin
…actually, that’s already pretty depressing, so I’m going to stop there.
Let’s think about what this means in the bigger picture. Cabinet Guy has finally delivered. It’s pretty close to hell freezing over. Up next…a Cubs World Series win?????
Well, for now, I will just enjoy this victory and the idea that perhaps my kitchen will be finished before I have to replace the next appliance.
